Job Description

Property Management Director

Salary Range I: $58.62 hourly to start. Full Range: $121,935 $184,438 annually

Reports To: Director of Property Management

Position Status: Full Time, Exempt

Position Purpose

This position oversees HASCO property management functions for HASCO's Fair Market and manufactured housing communities; administering third party property management and maintenance service contracts and coordinating activities with other departments in support of HASCO's mission to expand housing opportunities that promote stability, strengthen community and provide affordability.

Essential Job Duties and Responsibilities

1. Develops and maintains a system of controls for analysis and evaluation of third party property management company performance and operating budgets.
2. Directs and oversees agency compliance, in partnership with third-party management companies, for various HUD programs and regulations, the Low-Income Housing Tax Credit program, and other compliance requirements required by local and State jurisdictions.
3. Develops and administers a program for assuring compliance with and uniform application of federal and local occupancy policies and procedures and Fair Housing laws within the Manufactured Home program. Interprets and makes decisions on the application of these policies. Supervises project audits.
4. Collaborates with the Development department to develop HASCO's Capital Improvement Program. Develops and implements planning, resident coordination, management improvements for the department, administrative staff planning, and physical work associated with capital improvement programs.
5. In partnership with the third-party management companies and Manufactured Home Program Manager, develops and prepares the annual operating budget for HASCO properties in their portfolio. Analyzes and reviews budgetary and financial data. Controls and authorizes expenditures in accordance with established limitations.
6. Follows, reads, interprets, and implements federal and state rules and regulations.
7. Holds supervisors and employees accountable for accident prevention and reporting in compliance with State Labor & Industries regulations and the agency's Safety Program. Ensures that all safety and health rules, standards, and procedures are observed. Monitors and enforces the agency's Safety Program, and actively supports and participates in the Emergency Preparedness program and tasks.
8. Plans and coordinates the work of staff, assigning work and special projects in areas of functional responsibility.
9. Completes employee evaluations of assigned staff annually and interim/introductory evaluations as required.
10. Assists employees in other departments by answering questions, locating information, and explaining procedures, policies and/or schedules.
11. Coordinates activities with other HASCO departments as appropriate.
12. Performs all duties of subordinate level employees as required.
13. Other assigned duties related to the general functions described above.

Supervisory Responsibilities

Responsible for supervising assigned staff and providing back up supervision for other staff as needed. Provides clear and continual feedback to staff.

Qualifications and Competencies

• Effective troubleshooting skills. Able to identify problems, provide alternative solutions and follow through to an effective resolution.
• Knowledge of principles and practices of planning, departmental organization and administration.
• Knowledge of human resource personnel management including supervision and discipline. Skill in counseling and motivating employees who work in high stress environment.
• Ability to effectively manage and lead a team in a fast paced, deadline driven environment.
• Ability to build coalitions among groups with differing needs and objectives.
• Ability to read and interpret complex government rules and regulations.
• Ability to establish and maintain necessary records and prepare clear, concise and complete required reports.
• Thorough and attentive to details; able to prioritize and multitask; proactive and detail-oriented. Ability to maintain organization in a changing environment.
• Exercise sound professional judgment. Establish and maintain effective working relationships with contractors, property managers and HASCO staff.
• Ability to work cooperatively with a wide range of individuals and interests.
• Exhibit an understanding of concern for the needs of those experiencing poverty.
• Valid Washington State Driver's License and acceptable driving record at time of appointment and throughout employment are required in this position.

Education and/or Experience

A typical way to obtain the qualifications and competencies is:

Eight years' experience in property management, tax-credit housing management, social services or related field, including five years in a supervisory capacity.

While these requirements are the traditional standards for developing the skills required for this role, any combination of experience, training, and education that demonstrate the ability to successfully perform the essential functions of the role may be considered.

Communication Skills

Ability to communicate clearly and effectively, both verbally and in writing, with people from a variety of cultural, economic and ethnic backgrounds; individuals with disabilities hindering communication; and individuals lacking fluency in verbal or written English. Exhibits diplomacy and effective listening skills when communicating with clients and staff members. Utilizes proper grammar, spelling, punctuation and composition.

Computer Skills

Strong computer skills especially Microsoft Excel, Outlook, PowerPoint, SharePoint, Word, and Yardi. Ability to work effectively with specialized software applications, perform thorough internet searches, accurately complete data entry logs and clearly transmit information through email.

Work Environment and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly sit, stand, talk and/or hear. The employee is regularly required to use hands to finger, handle or feel; to reach with hands and arms; twist at the waist, bend at the waist, stoop, kneel, crouch and/or crawl. Specific vision abilities include close vision and color vision.

Work will be a hybrid position performed at the main office in Everett, WA, remotely, or at work sites and in occupied apartment units. While performing the duties of this job, the employee is required to frequently inspect projects and may be exposed to ongoing construction and various weather conditions. The employee will drive a vehicle to and from apartment complexes in a variety of weather conditions.

Contacts

Work requires frequent contact with HASCO staff, residents, property management companies, representatives from other agencies and businesses, local public officials, Federal, State and County program administrators, attorneys, social services agencies and the general public.

Benefits

HASCO provides generous benefits including several options for medical/dental/vision coverage through the Public Employees Benefit Board (PEBB), 11 holidays, two floating holidays, and three weeks of Annual Leave the first year. In addition, HASCO is a part of the Washington State Retirement System (PERS), and we offer Life Insurance. We also offer tuition reimbursement upon successful passing of probation.

COVID-19 Vaccination Requirement

All HASCO employees must be fully vaccinated against COVID-19 for the health and safety of the community we serve and our employees. Upon acceptance of an offer of employment, a prospective hire must submit a certificate of vaccination to the Human Resources Department. Individuals with a qualifying medical or religious reason may submit a request for exemption. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an accommodation.

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