Service Writer Job Description:
We are seeking a highly organized and customer-focused individual to join our team as a Service Writer. The Service Writer will be responsible for coordinating and facilitating all communication between customers and our service department to ensure a seamless and efficient service experience.
Responsibilities:
- Greet customers and assist them with scheduling service appointments, explaining services, and answering any questions they may have
- Communicate with technicians to determine the scope of work needed for each service appointment
- Create accurate and detailed service orders for each customer, including estimates and timelines for completion
- Follow up with customers throughout the service process to provide updates and address any concerns
- Coordinate with parts department to ensure necessary parts are ordered and available for each service appointment
- Collect payment and process invoices for completed services
- Maintain accurate records of all service appointments, invoices, and customer communications
- Ensure all customer inquiries and concerns are addressed promptly and professionally
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment and multitask effectively
- Proficient in computer skills, including Microsoft Office and service management software
- Knowledge of automotive systems and terminology required
Benefits:
Medical after 90 days / 40 hours NJ Sick time
Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings... ...smile. Come join us on our journey! About the Role: As an Area Maintenance Manager, you will transform workplace environments by leading a...
...PRN Licensed Practical Nurse (LPN) - Pediatric Day Healthcare Center No Experience Required. New Grads Welcome! Position Overview Join our team at Aveanna Healthcares Pediatric Day Healthcare Center in Wilkes-Barre, PA, where youll have the opportunity to provide...
...maintenance recommendations, and repair needs. Greeting customers Writing repair orders Preparing estimates Scheduling appointments... ...paid vacation, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan including...
...Pathology - Upstate New York Replace a retiring member of an established group of five pathologists covering the Anatomic and Clinical Pathology needs of the entire integrated network Primary duties are anatomic pathology sign-out. General practice including minor...
...DescriptionHVAC MechanicA Brief OverviewPerforms a wide range of maintenance duties, primarily HVAC in nature. Includes minor mechanical,... ...of Holy Name Medical Center.What you will doMaintains hospital equipment such as beds, furniture, kitchen equipment, sterilizers...