Job Description

On-Call Interpreter

Are you looking for a flexible opportunity that works around your schedule? Language Service Agency is seeking dependable and experienced on-call interpreters fluent in English and Bangla. In this role, you will provide critical language support during peak times, special projects, or to cover absences. The position is on-site and remotely in school settings throughout NYC school districts. This is a great opportunity to utilize your language skills, make a meaningful impact, and work in a role that adapts to your availability. Interpreters must be able to travel to school sites and will be responsible for assisting students, teachers and parents.

A successful interpreter should have a variety of skills and qualifications including:

• Communication: Most important in this role is the ability to professionally, concisely and accurately communicate across cultures in both verbal and written capacities in both English and Bangla.
• Fluency: An interpreter must have native-level proficiency in English and Bangla.
• Technological Proficiency: Expertise with Zoom, Google Meet, Microsoft Teams, and other remote communication platforms.
• Time Management: Ability to maintain a schedule and complete requested tasks on time.
• Ability to follow policies and procedures outlined by the language service agency.
• Three years of professional experience providing language services is preferred.

Interpreters will:

• Attend in person and/or remote meetings between parents, students and/or school staff in order to communicate spoken language in both English and Bangla in order to facilitate meaning and understanding for all participants.
• Interpret clearly and accurately, conveying the tone of the original speaker.
• Understand that many concepts, idioms and slang terms do not translate exactly between languages.
• Assist the company with written and oral communication as needed.

Responsibilities:

• Accurately interpret and translate conversations and written documentation, conveying the original tone and intent.
• Build and maintain strong relationships with clients, including parents, students, and school staff.
• Manage time, assignments, and calendar effectively to complete all accepted work within expected timeframes.
• Connect with clients virtually, over the phone, and in person. Ensure timely communication is provided and attend meetings promptly.
• Continuously develop educational vocabulary and participate in professional development opportunities.

Qualifications:

• Fluency in and ability to speak, write, and read in English and Bangla.
• Experience interpreting and translating in English and Bangla.
• Ability to travel onsite for client appointments in NYC School Districts.
• Ability to work remotely with strong Wi-Fi and with required equipment.
• Availability to accept job assignments Monday through Friday.

Flexible Work Schedule, Team Networking & Connection, Professional Development & Continuing Education Opportunities, Mentorship Opportunities with Leadership

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