Job Description

Tour Operations Manager

Onsite | Austin, TX

About Our Client

Our client is a long‑established leader in nature and birding travel, creating thoughtfully designed, expert‑led experiences around the world. Behind the scenes, a small, collaborative team takes pride in doing meaningful work well and supporting one another.

What You’ll Do

You’ll be the person who brings tours to life behind the scenes, making sure every detail is in place so guides and travelers can have exceptional experiences.

• Manage end‑to‑end operations for domestic and international tours
• Coordinate hotels, transportation, excursions, permits, and flights
• Partner closely with guides, internal teams, and vendors
• Handle tour costing, logistics, and operational payments
• Support tours in progress and help troubleshoot as needed

What We’re Looking For

• Experience in tour operations, travel, hospitality, or complex logistics‑driven roles , ideally with international components
• Strong organizational skills and the ability to manage multiple moving parts at once
• Comfort working across systems, spreadsheets, and detailed documentation
• Experience coordinating vendors, payments, contracts, and operational finances
• Familiarity with airfare booking and flight monitoring (GDS/Sabre a plus, not required)
• Clear, professional communicator who works well with guides, vendors, clients, and internal teams
• Calm, proactive problem‑solver who can plan ahead and adapt when plans change
• Genuine interest in nature travel, conservation, or mission‑driven work (curiosity matters more than subject‑matter expertise)

Why This Role

This is a high‑impact, onsite role based in Austin, TX , on a close‑knit team that genuinely enjoys working together. You’ll have real ownership, meaningful responsibility, and the opportunity to contribute to travel experiences that connect people more deeply with the natural world.

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