Job Description

Job Description

Job Description

“I’m Looking for Master Craftsmen Who Take Pride in Their Professionalism & Insist on “Doing the Right Thing for Clients,” No Matter What!”

If that sounds like you, here are...

3 Reasons You Should Call Duncan Plumbing Solutions for an

Exciting New CAREER

I’m looking for the technicians who aren’t looking for a job. You’re considered the top tech in your company: the “go-to guy”. Your customers are always the happiest. If that’s you, give me a call...

Duncan Plumbing Solutions offers industry best pay, benefits, training, and significant growth opportunities. This is ONLY for people who work hard, enjoy interacting with people, and want to be true part of a team. My people love being a part of our team thanks to these core reasons...

3 Reasons You’ll LOVE Working for Us...

1. Our employees must win! Want to LOVE coming to work each day? You can. We do everything imaginable to make you successful—from our training to support. For your hard work, we will take incredible care of you and your family. Happy employees create happy customers.

2. Our customers must win! We do everything imaginable to ensure our customers are 100% satisfied. If not, we do whatever is necessary to make them wildly happy they did business with us—so much so that they insist on telling their friends and family!

3. Our company must win! If we’ve done everything possible to make sure our customers win and our employees win, the company will win, which means even more opportunity for our employees are their families.

Call Duncan Plumbing Solutions at

972 937 0040

for a 100% Confidential Conversation about This Opportunity!

Essential Responsibilities and Duties:

but are not limited to the following

• Train and mentor apprentices to ensure quick, accurate repairs and installations
• Complete plumbing, drain cleaning and other related in-home, service calls.
• Serving the clients of the company by expertly servicing customers’ entire plumbing system.
• Wear floor savers while in the client’s home and maintaining a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish customer rapport to sell the right products and services.
• Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average of converting at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible. Work alongside customer service and dispatch to ensure overall success of the business.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site and well inventoried truck.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.

Job Type: Full-time

Pay: $100,000.00 - $250,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Performance bonus
• Signing bonus

Schedule:

• Day shift

Application Question(s):

• Do you have a clean driving record?
• Will you agree to take a drug test?

Experience:

• Plumbing: 2 years (Required)

License/Certification:

• Plumbing License (Required)

Work Location: In person

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