Office Manager / Coordinator Job at IICRC, West Deptford, NJ

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  • IICRC
  • West Deptford, NJ

Job Description

AdvantaClean Restoration Assistant

Benefits: 30 hours/week, opportunity for advancement, paid time off

AdvantaClean is a growing restoration company that helps homeowners and businesses recover from mold problems, water damage, and indoor air quality issues. We are a small, fast-moving company where people take ownership of their work and directly impact the success of the business. If you've ever thought about owning or running a business someday, this is a great opportunity to learn how a service company operates from the inside. We are looking for a highly motivated individual who wants to learn how a service business actually runs behind the scenes. This role is perfect for someone who:

  • Enjoys solving problems and figuring things out
  • Likes being in the middle of the action
  • Wants exposure to how a small business grows
  • Is comfortable taking responsibility and making decisions

You will work directly with company leadership and gain real-world experience in operations, customer service, project coordination, and small business management. This is not a slow corporate office job it is a hands-on role in a growing company where initiative is valued.

Why This Job Is Different Many office jobs are repetitive. This role gives you exposure to how a service business actually operates from the first customer call to the completion of the project. You will learn how to:

  • Coordinate real-world service projects
  • Communicate with homeowners and property managers
  • Support technicians in the field
  • Help manage multiple jobs at once
  • Keep projects moving forward

Schedule & Pay Monday Friday 10:00 AM 4:00 PM 30 hours per week $18 $20 per hour Paid time off

Location: In-office West Deptford, NJ

A Typical Day Might Include No two days are exactly the same. You may be:

  • Answering calls from homeowners dealing with water damage or mold
  • Scheduling jobs and coordinating technician availability
  • Preparing project documentation and job files
  • Sending estimates and following up with customers
  • Entering project information into our management software
  • Organizing job photos and reports
  • Communicating with technicians, estimators, and customers

You will be a key part of keeping projects organized and moving forward.

What You'll Be Responsible For Customer Coordination Answer some incoming calls and assisting customers with scheduling services Sending proposals and following up with customers on open estimates Coordinating job start dates with guidance from Operations Management Maintain professional communication with customers throughout projects Project & Operations Support Prepare job files and documentation for upcoming work Enter project information into company management software Organize job photos, reports, and paperwork Ensure documentation is complete once projects are finished Office Operations Help maintain organized job records Order office supplies and basic inventory Assist with scheduling and internal coordination Support basic marketing activities such as social media posts

The Kind of Person Who Will Thrive Here We are looking for someone who is:

  • Highly organized and detail oriented
  • Comfortable communicating with customers and technicians
  • Able to juggle multiple tasks without getting overwhelmed
  • Motivated and proactive someone who doesn't wait to be told what to do
  • Interested in learning how a small business operates
  • Someone who enjoys being part of a team and helping things run smoothly

Ideal Background (But Not Required) Senior or recent graduate studying: Business Administration Entrepreneurship Construction Management Communications Marketing

This role is especially great for someone who: Grew up around a family construction or contracting business Has worked in service industries Has experience juggling school, work, and responsibilities Likes fast-paced environments

Growth Opportunity This position has the potential for growth within the company Someone who performs well may gain experience in: Operations assistance Project coordination Sales support Small business management

Compensation: $18.00 - $20.00 per hour

Established in 1994, AdvantaClean is born out of a genuine desire to help people rebuild their lives during the aftermath of Hurricane Andrew, which has ravaged South Florida. As our company grew to the national franchise that it is now, we are humbled and grateful to our customers who have supported us.

We believe that without their trust, our company would not have reached this level of success. That is why we are committed to providing our clients with the highest quality of service possible. We do this by observing the company values we have adhered to since day one.

Trust, transparency, collaboration, commitment and caring. It all adds up to a culture focused on care caring about our franchisees, our customers, and the communities our franchisees support. And it culminates with a steadfast commitment to giving back to those less fortunate through programs such as Homes for our Troops and Wounded Warriors.

No matter what service you ask of us, you can be sure that each of our licensed professionals throughout our 200+ franchise locations nationwide is keeping these core values in mind and striving to fulfill our promise to you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to AdvantaClean Corporate.

Job Tags

Hourly pay, Work at office, Monday to Friday

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