Office Administrator and Coordinator Job at C. S. Flournoy Inc, Richmond, VA

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  • C. S. Flournoy Inc
  • Richmond, VA

Job Description

Benefits:

401(k) matching

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Are you someone who enjoys helping people, staying organized, and solving problems in a fast-paced office environment? We’re hiring an Office Coordinator to join our team at C. S. Flournoy, a trusted and growing tree service business with over 35 years in the industry.

If you are positive, dependable, computer-savvy, and enjoy keeping things running smoothly while supporting both customers and the team, we want to hear from you.

What You’ll Do: Customer Service

  • Answer phones and schedule estimate appointments
  • Help customers with questions and concerns in a friendly, professional manner
  • Confirm appointments and follow up with customers after service
  • Help screen incoming requests to upper management

Operations Support & Scheduling

  • Use SingleOps to schedule appointments, jobs, and calendars
  • Handle crew requests and help coordinate resources to solve day-to-day problems

Administrative & Creative Support

  • Assist with company branding and marketing efforts
  • Create company documents for events, policies, and internal tools
  • Assist with monthly training exercises and other company events

Marketing Support

  • Run monthly reports to track the ROI of advertising sources
  • Research new advertising opportunities, help set them up, and measure effectiveness

What We’re Looking For:

  • Positive attitude and strong problem-solving skills
  • Honest, dependable, and professional
  • Strong customer service and communication skills
  • Organized and able to manage multiple tasks
  • Comfortable with computers and learning new software
  • Willing to learn, grow, and contribute

Preferred Qualifications (but not required):

  • College degree
  • Experience using SingleOps
  • Experience in a home service business or tree service company
  • Experience with advertising, branding, or digital design
  • Experience with Google Workspace, Canva, Photoshop, or similar tools

Job Tags

Work at office, Flexible hours

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