Job Description

Job Description

Job Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Support Representative to work at a premier industry leader in Wood Dale, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $20.00 per hour

Shift: Ability to work beyond standard hours as needed

Why you should apply to be Customer Support Representative:

• Competitive pay rate with opportunities for growth and advancement.
• Join a reputable organization known for its commitment to excellence and innovation.
• Work in a supportive, team-oriented environment that values your contributions.
• Gain valuable experience in a dynamic industry with room for professional development.

What’s a typical day as Customer Support Representative? You’ll be:

• Processing multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.
• Resolving issues promptly and maintaining customer accounts to ensure client satisfaction.
• Communicating directly with the sales force, internal departments, and clients to provide exceptional service and support.
• Utilizing ERP systems (preferably Oracle), as well as MS Office Excel and Outlook, to manage orders and customer information.
• Reporting to a department supervisor or manager as part of a dedicated team.

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent (associate’s degree or equivalent experience preferred).
• Possess at least 2 years of customer service or account management experience, with strong problem-solving skills.
• Are proficient in ERP systems (Oracle preferred), MS Excel, and Outlook, and have experience with order processing.
• Demonstrate a high degree of accuracy in data entry and a commitment to delivering excellent customer service.
• Hold a valid driver’s license and are local to Illinois.
• Have knowledge of the medical implant industry and hospital customer base (preferred, not required).
• Are willing to work as part of a goal-oriented team and can work beyond standard hours as needed.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Support Representative today!

A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.

Company Description

A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.

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