Role Overview: Benefit Educator (AS NEEDED) This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group. Schedule Anticipated minimum of 15 hours/week during peak season (September – December). No guaranteed hours - this position is on an as-needed basis. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests). Location(s) Mid-Atlantic Market Cities include Baltimore, MD, Washington, DC, Richmond, VA NOTE: This position requires driving responsibilities. Candidates must have their own form of reliable transportation. Role Overview: Benefit Educator The role of Benefit Educator is essential to our business's success. As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors. In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests). Responsibilities Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions Maintain current knowledge in all Cigna products, programs, solutions, and initiatives Follow established guidelines and procedures of customer events as assigned Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines Skills Must be available during peak season (August-December) Have experience explaining and presenting employer-sponsored benefits and health insurance Excellent communication and presentation skills Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego) Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the time This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems Education And Certifications High School Diploma or GED required. Current and active Health & Life License Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $28.00/hour-$31.00/ hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met). We are unable to provide visa sponsorship or STEM OPT training.
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