Job Description
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
Willscot is seeking a skilled and detail-oriented Salesforce Business Analyst to join our team. In this role, you willcollaborate with stakeholders to gather business requirements, defi ne system requirements, and work closelywith technical teams to implement and optimize Salesforce solutions. Your primary focus will be to enhancebusiness processes through Salesforce while ensuring alignment with organizational goals and user needs.
WHAT YOU'LL BE DOING: - Collaborate with business stakeholders to gather and analyze requirements for Salesforce projects, focusingon understanding business processes, needs, and challenges. Serve as the liaison between the businessand the Salesforce development technical team to articulate business needs, review design, provide impactreviews and communicate the benefi ts and risks for any proposed solutions
- Provide guidance on identifi ed risks or concerns discovered during the gathering of requirements, Impact toassociated workstreams in accordance with applicable business policies and standards, connectedapplications and/or process impact, UI changes, reporting needs, and potential end user trainingrequirements
- Assess customer and user experience for any proposed solution and establish qualitative and quantitativestandards by which success can be measured overall design, functionality, usability, and desired outcomes
- Support QA and UAT testing; provide business updates on progress, testing and launch dates
- Update and maintain system, process, and end user documentation; work with training and communicationteams to ensure business awareness and readiness
- Perform other duties and responsibilities as assigned
EDUCATION AND QUALIFICATIONS: Required Education and Experience:
- Minimum Required Education level: Bachelor Degree
- Preferred Education Level: Bachelor Degree
- Years of related experience:
- 3+ years of Business Analyst experience in an integrated environment across multiple cloud products
- 5+ years of Salesforce experience, with a solid understanding of core objects, processes and features
Required Skills:
- Project management experience; managing priorities and adhering to deadlines
- Excellent problem solving and analytical skills; conduct relevant research and data analysis
- Excellent verbal and written communication skills
- Strong attention to details, thoroughness, and completeness
- Microsoft Office Suite of products
Preferred Skills:
- Experience collaborating in a cross-functional matrix
- Experience in Visio or equivalent workflow process documentation tool a plus
Travel Requirements:
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Job Tags
Temporary work, Work at office, Flexible hours