Job Description
Salary: See Position Description
Location : Clearwater, FL
Job Type: Full-time
Job Number: 2026-00179
Department: Solid Waste & Recycling
Opening Date: 04/02/2026
Closing Date: Continuous
THE CITY OF CLEARWATER IS AN EQUAL OPPORTUNITY EMPLOYER Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. City of Clearwater will not sponsor employment visas (e.g., H-1B, or any other work authorization status).
Position Description TARGET ENTRY SALARY: $68,487 - $71,911 DOQ CURRENT LISTING IS FOR SOLID WASTE DEPARTMENT Under direct supervision, the Business Systems Analyst I is responsible for the analysis, maintenance, and operational procedures of the City's intranet applications and enterprise software solutions. Performs updates, resolves software issues, develops new systems, and provides training and education.
Duties and Responsibilities Essential Functions : -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
- Identifies, troubleshoots, addresses and resolves production system problems and related issues; responds to technical requests and provides support; confers with users about software and hardware concerns.
- Provides technical and analytical support and assistance for all software systems used internally and externally.
- Updates, maintains, edits, and monitors the City website and intranet site; converts files for appropriate upload, manages departmental pages and related documents, and ensures content reflects the City goals and objectives.
- Migrates forms and documents across applications and ensures data integrity; develops and creates groups for employees doing similar tasks requiring the same permissions.
- Collects and disseminates data from Police, Engineering, Planning, and other departments for performance measuring.
- Define system requirements, system setup and configuration, prioritizing issues; assisting IT staff testing, correcting bugs, documenting and reporting unresolved issues to the vendor; maintain user documentation and training.
- Communicates systems processes, status, or other relevant issues to internal and external customers; devise creative alternatives to achieve improvements or solutions to meet needs; designs project plans, outlines tasks, identifies staff skills, and ensures completion.
- Creates, develops, and runs SQL database queries to meet staff reporting needs; reviews, evaluates, and monitors integrity of data; develops, produces, and maintains end-user reports and delivers complete and accurate documentation for management.
- Maintains strong and effective relationships with internal and external customers; communicates clearly, concisely, and with sensitivity; works to resolve issues and deliver solutions to address areas of concern.
- Reviews processes and makes recommendations.
- Provides expert knowledge of systems to internal and external customers.
- Participates in various trainings to increase and enhance competencies; conducts and facilitates staff training to ensure cohesion in services delivered; prepares testing materials and analyzes results; maintains testing environments and participates in environmental redesign and analysis to enhance system environments.
- Performs other duties as assigned.
Minimum Qualifications Licenses or Certifications: A valid State driver's license is required.
Education and Experience: Associate Degree in Computer Science, Information Systems, Web Design, Database Management, GIS, or Programming AND one (1) year of professional-level experience in assigned business area; OR an equivalent combination of education, training, and experience may be considered.
Supplemental Information Knowledge of -
- Various technology practices and standards, analytics, and website management
- Problem solving techniques and skills
- Project Management
- State statutes and City Ordinances
- Technology terminology and the ability to communicate in laymen terms
- Hardware and software, web analytics, SEO, and web standards
- Servers and SQL databases
- GIS applications
- Writing queries
- Computer networking and basic troubleshooting
- Customer Service and skills
- Equipment maintenance practices and methods
Skill in -
- Following oral and written instructions
- Identifying, analyzing, addressing, and resolving various IT issues and concerns
- Responding and engaging with internal and external customers
- Making accurate judgment calls regarding field of technology and issue resolution
- Reading, interpreting, and applying skills from software and hardware manuals
- Working with all types of technology when needed
- Operating a computer
- Microsoft Office Suite
FULL TIME EMPLOYEES ONLY RECEIVE: Health and Wellness initiatives • 100% employee health care coverage • Option for dependent health care • Life Insurance • Optional Dental, Vision, AFLAC • Employee Assistance Program (EAP) • Retirement -General Employee Pension Plan • Voluntary Tax-deferred 457 Plan • Paid holiday, vacation, sick leave plans • Competitive Salaries • Tuition assistance • Training and development opportunities • Travel compensation • Military leave • Bereavement leave • Discount coupons • Service and employee recognition awards
PART TIME EMPLOYEES ONLY RECEIVE: Paid holiday, vacation, sick leave plans • Employee Assistance Program (EAP) • Competitive hourly rates • Flexible schedules • Training and development opportunities • Discount coupons • Service and employee recognition awards
SEASONAL, VARIABLE, TEMPORARY, EMERGENCY EMPLOYEES RECEIVE NO BENEFITS. 01
What level of Driver's License do you currently possess?
- CDL A
- CDL B
- Regular (E)
- ID Only
- Out of State
- None of the above
02
What is your highest level of education?
- Masters Degree or higher
- Bachelors Degree
- Associates Degree
- High School Diploma or GED Certificate
- Completion of 10th grade
- Less than 10th grade education
03
How many years of professional level experience do you have in computer science, information systems, web design, database management, GIS or programming?
- less than 1 year of experience
- 1-3 years' experience
- 3-5 years' experience
- 5 or more years' experience
04
Are you legally authorized to work in the United States?
05
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?"
Required Question
Job Tags
Hourly pay, Full time, Temporary work, Part time, Seasonal work, H1b, Work at office, Visa sponsorship, Work visa, Flexible hours