Job Description

HCLTech is looking for a highly talented and self- motivated Se nior Engineer — Salesforce Service Cloud (Integrations Focus) to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Engineer — Salesforce Service Cloud (Integrations Focus)

Job ID: 86069

Position Type: Full Time

Location: Onsite

Location: Seattle/Vancouver

Type: Full-time/Contract

Role Summary

Design, build, and optimize integrations for SFSC at scale. Own API design, middleware patterns, error handling, and performance. Work closely with architects and platform engineers to deliver resilient, secure data flows.

Key Responsibilities

• Implement integrations using REST/SOAP APIs, Platform Events, Change Data Capture, and External Services.
• Build/consume integrations via MuleSoft (preferred) or equivalent ESB; design RAML/JSON schemas.
• Implement named credentials, OAuth flows, security patterns, and robust error handling/retries.
• Optimize callouts, governor-limits compliance, and bulk patterns.
• Support data migrations (ETL, staging, delta loads), ID strategy, and data quality controls.
• Contribute to CI/CD (Gearset/Copado), automated tests for integration flows, and observability/alerts.

Required Skills

• 6–9+ years overall; 4+ years Salesforce with deep API/integration experience.
• Strong Apex (callouts, queueables, batch), Platform Events, Flow, and SOQL performance patterns.
• Middleware experience (MuleSoft preferred) or Boomi/Informatica/SnapLogic.
• Integration security (OAuth2/JWT/mTLS), error handling, idempotency, and monitoring.

Preferred / Nice to Have

• Event-driven design, Kafka/Kinesis; caching strategies.
• Experience with async processing and large data volumes (LDV).
• Certifications: Integration Architect, MuleSoft Developer/Architect, Platform Developer I.

Interview Focus

API design, error handling patterns, bulk/async, LDV, observability, solution trade-offs.

Pay and Benefits

Pay Range Minimum: $77000 per year

Pay Range Maximum: $188000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

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