Job Description

Pet Food Brand Ambassador

As a CROSSMARK Pet Food Brand Ambassador, you will educate pet parents on a premium pet food brand. In pet retail stores you will interact with customers by approaching animal owners and discussing food choice, formulations, and the well-being of their four-legged friend.

Job responsibilities include:

• Enthusiastically interact with and educate shoppers on identifying pet nutritional needs while communicating the features and benefits of the product(s) represented.
• Proactively intercept, engage, interact, and sell product to the store personnel, shopper and their pets in a positive manner.
• Use marketing materials to effectively communicate specific nutritional information, product features and benefits as provided in the training materials.
• Hand out pet product samples/materials to shoppers and pets in store.
• Collect shopper feedback and enroll shoppers in direct marketing programs.
• Use interactive technology and websites to access information and share data with store personnel and shoppers.
• Work with store personnel to enhance product knowledge, authenticate inventory and display merchandise.
• Provide regular feedback to Retail Supervisor as well as client regarding store performance, shopper feedback and store feedback.
• Maintain a professional appearance consistent with the requirements of the job.
• Achieve 100% execution on assigned work.
• Assist with preparation for client visits and complete audit corrections.

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

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